Privacy Policy — MindLab® LTDA

Last updated: September 2026

MindLab® LTDA, hereinafter referred to as “MindLab”, is committed to protecting the privacy and personal data of users who visit and interact with the website www.mlabpro.com.

This Privacy Policy explains how personal data is collected, used, stored and protected when users browse the website or use the contact and recruitment forms available on it.

1. Data Controller

MindLab® LTDA
CNPJ: 33.308.346/0001-00
Rua José Versolato 111 – Torre B – Domo Business – CJS 1815/1816
CEP: 09750-730 – Centro – São Bernardo do Campo – SP – Brazil
Email: info@mlabpro.com
Phone: +55 11 4941 0842

MindLab acts as the Data Controller for the personal data processed through this website.

Privacy contact / Data Protection Officer

For privacy and personal data protection matters, users may contact:

MindLab® LTDA
Email: info@mlabpro.com
Phone: +55 11 4941 0842

Where applicable, this contact channel may also be used for communications concerning the Data Protection Officer (Encarregado), in accordance with the Brazilian General Data Protection Law (LGPD).

2. Personal Data We Collect

Depending on how the website is used, MindLab may process the following categories of personal data.

Contact form

When users contact MindLab through the contact form, the following information may be collected:

• First name;
• Last name;
• Email address;
• Subject;
• Message content.

Recruitment / CV submission form

When users submit a CV or apply for a professional opportunity, the following information may be collected:

• First name;
• Last name;
• Telephone number;
• CV / résumé;
• Subject;
• Message content.

CV files may be submitted in PDF, DOC or DOCX format.

Technical and browsing data

During normal operation of the website, technical information may also be processed, such as IP address, browser type, operating system, device information, pages visited and other technical information necessary for the operation, security and maintenance of the website.

3. How Personal Data Is Collected

Personal data may be collected when users:

• fill in and submit the contact form;
• submit a CV or application through the recruitment form;
• browse and interact with the website;
• interact with third-party services integrated into the website, where applicable.

4. Purposes of Processing

Personal data may be processed for the following purposes:

• responding to requests and enquiries submitted through the contact form;
• communicating with users regarding their requests;
• evaluating CVs and professional applications;
• contacting candidates regarding recruitment opportunities;
• ensuring the correct operation and security of the website;
• complying with applicable legal and regulatory obligations;
• managing and maintaining the website and its technical infrastructure;
• managing cookie preferences and consent;
• protecting the rights and legitimate interests of MindLab.

5. Legal Bases for Processing

MindLab processes personal data in accordance with the applicable provisions of the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados Pessoais – LGPD).

Depending on the specific processing activity, the applicable legal basis may include:

• the data subject’s consent;
• compliance with legal or regulatory obligations;
• the execution of contracts or preliminary procedures related to contracts;
• the exercise of rights in judicial, administrative or arbitration proceedings;
• legitimate interests, where applicable and where the rights and fundamental freedoms of the data subject are not overridden.

Where processing is based on consent, users may withdraw their consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

6. Contact and Recruitment Forms

Information submitted through the website’s forms is transmitted by email to MindLab’s designated corporate email address.

The information submitted through these forms is not intentionally stored in the WordPress or Elementor database.

The information may nevertheless be retained within the email systems used by MindLab, in accordance with the applicable retention periods and internal procedures.

7. Recruitment and CV Processing

CVs and information submitted through the recruitment form are processed for the purpose of evaluating professional applications and potential employment or collaboration opportunities.

The information may be accessed only by personnel or authorized parties involved in the relevant recruitment or evaluation process.

Candidates are encouraged to provide only information that is relevant to their professional application.

8. Third-Party Services

The website may use or integrate third-party services that may process technical or personal data according to their own privacy policies and terms.

These services may include:

• Aruba.it, as the website hosting and infrastructure provider;
• Google Maps, for displaying the company’s location;
• Google reCAPTCHA, used to protect forms against spam and automated abuse;
• YouTube, for displaying embedded video content;
• iubenda, used to manage cookie consent and related privacy mechanisms.

Where applicable, these third parties may process data on servers located outside Brazil.

9. Cookies

The website uses cookies and similar technologies for purposes including:

• ensuring the correct operation of the website;
• managing user preferences and consent;
• providing certain integrated services;
• protecting forms and preventing abuse;
• displaying embedded third-party content.

Some cookies may be placed by third-party services integrated into the website.

For detailed information about the cookies used on the website and how to manage consent, please refer to the Cookie Policy.

10. Google Services and YouTube

The website may incorporate services provided by Google, including Google Maps, Google reCAPTCHA and YouTube.

These services may process technical information such as IP address, browser information, device information and other data necessary for their operation.

Embedded YouTube videos may involve communication with YouTube’s servers when the relevant content is loaded or interacted with.

The processing of data by Google services is also subject to Google’s own privacy policies and terms.

11. International Data Transfers

Some third-party service providers used by the website may process personal data outside Brazil.

Where personal data is transferred internationally, MindLab seeks to adopt the safeguards and mechanisms required by applicable data protection legislation.

12. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal or regulatory obligations, to establish or defend legal claims, or for other legitimate purposes permitted by applicable law.

The retention period may vary depending on the type of data and the purpose of processing.

CVs and recruitment information may be retained for as long as reasonably necessary for the relevant recruitment process and, where appropriate, for consideration in future opportunities, subject to applicable legal requirements.

13. Rights of Data Subjects

Under the LGPD, data subjects may have rights including, where applicable:

• confirmation of the existence of processing;
• access to personal data;
• correction of incomplete, inaccurate or outdated data;
• anonymization, blocking or deletion of unnecessary or excessive data;
• data portability, subject to applicable regulations;
• information about public and private entities with which data has been shared;
• information about the possibility of refusing consent and the consequences of doing so;
• withdrawal of consent;
• review of certain decisions based exclusively on automated processing, where applicable.

The exercise of these rights is subject to the conditions and limitations established by applicable law.

14. How to Exercise Your Rights

To exercise your rights or request information concerning the processing of your personal data, users may contact MindLab through:

Email: info@mlabpro.com
Phone: +55 11 4941 0842

MindLab may request additional information necessary to verify the identity of the requester and to properly process the request.

15. Data Security

MindLab adopts reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental or unlawful destruction, loss, alteration, disclosure or other inappropriate forms of processing.

However, no transmission or storage system can be guaranteed to be completely secure.

16. Third-Party Websites and Links

The website may contain links to third-party websites, including social media platforms and other external services.

MindLab is not responsible for the privacy practices, security or content of third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

17. Children’s and Minors’ Data

The website is not specifically directed at children.

MindLab does not intentionally collect personal data from children through the website. If personal data relating to a child or minor is inadvertently submitted, the responsible party may contact MindLab using the contact details provided in this Privacy Policy.

18. Changes to This Privacy Policy

MindLab may update this Privacy Policy from time to time to reflect changes in the website, applicable legislation, technologies or data processing practices.

The updated version will be published on this page, together with the corresponding update date.

19. Applicable Law

This Privacy Policy is primarily governed by the applicable Brazilian data protection legislation, including Law No. 13,709/2018 (Brazilian General Data Protection Law – LGPD).

Where other data protection legislation is applicable to a particular processing activity or data subject, additional requirements may apply.

20. Contact

For any questions regarding this Privacy Policy or the processing of personal data by MindLab®, please contact:

MindLab® LTDA
CNPJ: 33.308.346/0001-00
Rua José Versolato 111 – Torre B – Domo Business – CJS 1815/1816
CEP: 09750-730 – Centro – São Bernardo do Campo – SP – Brazil
Email: info@mlabpro.com
Phone: +55 11 4941 0842

Last updated: September 2026